Frequently Asked Questions

Q. Can I experience the galleries on my phone?
A. Yes, you can. But, for an optimum experience, we recommend using your computers.

Q. Is there a video that shows me how to navigate the Virtual Gallery?
A. Yes. Go here >>

Q. Is there a video that shows me how to navigate the Virtual J’ouvert?
A. Yes. Go here >>

Q. Is there a video that shows me how to navigate the Virtual Mas?
Yes. Go here >>>

Q. Can we turn our videos on in the virtual experiences?
A. Yes you can. You can also speak using your microphones.

Q. Some video links are broken or not loaded immediately. What do I do?
A. Refresh and re-enter or wait. Sometimes it takes a little while before all the media loads.

Q. How do I navigate the experiences?
A. Go here >>> 

Q. How do I leave feedback on the work?
A. Sign our Guest Book here >>>

Q. The room is full. What should I do?
A. Mozilla Hubs rooms are limited to 24 people for optimal performance, so for now, we have created several rooms. If the room you enter is full, just go to another – they are all the same.

Q. Can I speak with others in the space?
A. Yes you can. It’s easy – put on your microphone. You can also type in the chat.